Tuesday, January 24, 2012

It "saves" to Ask!

I was in the Eaton centre killing time before class.  I decided to check out the Trade Secrets shop since I was passing it.  This is a relatively new shop for me.  Ive always known about it but I've never really entered the shop.  I think this was my third time coming here. 

I was looking at all the nail polish packages, new products and not-so-new.  This one package caught my attention.  It was a product that supposedly instantly dries you nails!  The package deal was that you would get a free nailpolish.  The particular nail polish was called something like 'dim sum'.  I'm hoping I dont already have that colour.  I do own a lot of nailpolish, and dont really remember their names.

The package read that the nailpolish was free.  This means that you would be paying for the insta dry and the nail polish was a gift with purchase.  Well, that sounded really good to me! 

I checked the price of the package.  It was about $17.95.   I checked the price of the Insta Dry.  It was $14.95.   Wait a minute here.  I see a discrepancy.  So when I got the attention of the sales associate, I explained it to her.  She brought this issue to the attention of her manager, who agreed to sell it to me for $14.95 without a huff or a puff.  I know its only three dollars but every penny counts these days and plus, it was false advertising.   I'm happy.

Thank you Trade Secrets for excellence in customer service!!!